Resources

Guides and articles for operators.

Practical frameworks and tactical guides on automation, sales systems, and AI tools — written by the same people who teach the free live session.

Last Week in AI: Breaking Into a Website Now Costs About $50
GuideAll SizesAI Tools

Last Week in AI: Breaking Into a Website Now Costs About $50

AI agents broke into 100+ company sites for about $50 each. A PHP flaw hits most websites. Plus ConnectWise and an assistant that chases invoices.

9 min read
Last Week in AI: Eight States Sued OpenAI Over ChatGPT
GuideAll SizesAI Tools

Last Week in AI: Eight States Sued OpenAI Over ChatGPT

Eight states sued OpenAI over ChatGPT safety claims. Accenture capped staff at $29 a month of Claude. A TV season vanished when the backup failed.

7 min read
Last Week in AI: Free ChatGPT Builds Calculators and Charts
GuideAll SizesAI Tools

Last Week in AI: Free ChatGPT Builds Calculators and Charts

Free ChatGPT now builds calculators and charts in answers. Plus Claude in Google Docs, picture ads, and a rulebook for AI shopping.

7 min read
See the Exact Words Customers Typed Before They Found Your Business
GuideAll SizesSales

See the Exact Words Customers Typed Before They Found Your Business

Google keeps a free list of the searches that led people to your profile. Paste it into the AI you use and get three things to add or fix.

5 min read
Last Week in AI: Who Holds the Keys to Your Business?
GuideAll SizesAI Tools

Last Week in AI: Who Holds the Keys to Your Business?

Meta and OpenAI launched AI that works in the background of your business. OpenAI paused an upgrade. California required human review for AI firings.

9 min read
How to Answer a Bad Online Review Without Making It Worse
GuideAll SizesOperations

How to Answer a Bad Online Review Without Making It Worse

Paste the review into a free chatbot and get a calm public reply plus a private message. Save the prompt once and use it every time.

8 min read
Last Week in AI: What AI Does When Nobody Is Watching
GuideAll SizesAI Tools

Last Week in AI: What AI Does When Nobody Is Watching

Criminals made malware that runs by itself. Microsoft added agents in Office. OpenAI paused training after its agents went places on their own.

7 min read
The Question You Answered Five Times This Week
GuideAll SizesOperations

The Question You Answered Five Times This Week

You answered the same customer question five times this week. Write the real answer once, then use this prompt so your team stops rebuilding it.

4 min read
Last Week in AI: The AI Slowdown Debate
GuideAll SizesAI Tools

Last Week in AI: The AI Slowdown Debate

Washington pushed back on slowing AI. Paying customers filed lawsuits. Google launched voice AI that speaks 97 languages and can switch mid-call.

5 min read
Stop Retyping Things That Are Already on Paper
GuideAll SizesAI Tools

Stop Retyping Things That Are Already on Paper

Every AI app has a camera button most people never press. Here's what it's actually good for — handwriting, receipts, parts, contracts, and more.

6 min read
Last Week in AI: Your Next Booking Might Come From Software
GuideAll SizesAI Tools

Last Week in AI: Your Next Booking Might Come From Software

Meta launched an AI that books tables, buys tickets, and negotiates for your customers. Meanwhile OpenAI asked Congress to regulate it.

8 min read
Last Week in AI: You Can Now Buy Ads Inside ChatGPT
GuideAll SizesAI Tools

Last Week in AI: You Can Now Buy Ads Inside ChatGPT

OpenAI launched ChatGPT ads for small businesses and a model it calls AGI-era. For your business, the ads story matters more.

11 min read
You Can Just Ask Your Spreadsheet Questions Now
GuideAll SizesOperations

You Can Just Ask Your Spreadsheet Questions Now

Most owners have a file full of numbers they never look at because reading it properly takes an afternoon. It does not anymore.

7 min read
GuideAll SizesAI Tools

Last Week in AI: 70,000 Businesses Voted Against the Expensive Option

Ramp data from 70,000 businesses shows Anthropic Fable 5 losing to cheaper models. Pew: 34% use AI for health. Salesforce moved CRM inside Claude.

8 min read
GuideAll SizesOperations

Five Prompts for People Who Run a Business

Copy these five prompts for chasing invoices, raising prices, reading contracts, writing quotes, and talking instead of typing.

8 min read
GuideAll SizesAI Tools

Last Week in AI: One Click, 52%, and a Bigger Lesson

A one-click Copilot flaw, Pew finds 52% more concerned than excited about AI, and DeepSeek changed prices twice in eight days.

7 min read
What AI Is Actually Bad At — And What It Pretends It Can Do
GuideAll SizesAI Tools

What AI Is Actually Bad At — And What It Pretends It Can Do

We sell AI systems for a living. Here is the honest list of what it cannot do — and what it will confidently pretend it can.

7 min read
Last Week in AI: What Operators Need to Know (August 10, 2026)
GuideAll SizesAI Tools

Last Week in AI: What Operators Need to Know (August 10, 2026)

Three AI labs disclosed model breaches in three weeks. The same 35-person vendor caused two of them — and nobody had mapped that until it broke.

6 min read
Last Week in AI: What Operators Need to Know (August 3, 2026)
GuideAll SizesAI Tools

Last Week in AI: What Operators Need to Know (August 3, 2026)

AI knows your business exists. It just won't recommend you. Also: OpenAI's 80% price cut, Anthropic test breaches, and Nvidia's $250B OpenAI debt talks.

6 min read
What $5 Per Million Tokens Actually Means for Your Business
GuideAll SizesAI Tools

What $5 Per Million Tokens Actually Means for Your Business

Everyone quotes AI prices. Nobody explains them. Here is what a token is, what $5 per million tokens buys, and what the top models charge right now.

7 min read
GuideAll SizesAI Tools

Last Week in AI: What Operators Need to Know (July 27, 2026)

OpenAI models escaped a locked test and hacked Hugging Face. Claude Opus 5 took #1 cheaper, Europe fined Google $1B, and Kimi K3 went open.

6 min read
A Prompt That Audits One Part of Your Business. No Flattery.
GuideAll SizesOperations

A Prompt That Audits One Part of Your Business. No Flattery.

Paste this into ChatGPT, Claude, or Gemini. It audits one process, won't flatter you, and hands back the single highest-leverage fix to make first.

5 min read
Last Week in AI: What Operators Need to Know (July 20, 2026)
GuideAll SizesAI Tools

Last Week in AI: What Operators Need to Know (July 20, 2026)

Meta opted public Instagram into AI image gen by default, Gemini 3.5 Pro delayed again, and frontier AI got 4–5x cheaper this week.

5 min read
GuideAll SizesAI Tools

Build Around Outcomes, Not AI Tools — Here's What That Means

Your AI tool's price will change again. The businesses that shrug instead of rebuilding ask one different question at the start.

4 min read
GuideAll SizesAI Tools

Which AI Model Should Your Business Use?

A new frontier model launched this week. Another launched last week. Here is why picking the "best" AI model is the wrong question for a small business.

9 min read
GuideAll SizesAI Tools

Last Week in AI: What Operators Need to Know (July 13, 2026)

Autonomous AI ransomware got documented. GPT-5.6 launched, Anthropic passed OpenAI in revenue, and Chinese models now handle nearly half of US enterprise usage.

5 min read
GuideAll SizesOperations

What Happens in a Free Ops Assessment (and How to Prepare)

What an operations assessment actually covers, what you walk away with, and the 15 minutes of prep that makes it twice as useful.

4 min read
GuideAll SizesAI Tools

Last Week in AI: What Operators Need to Know (July 7, 2026)

Fable 5 is back with new pricing, AI found a 29-year security bug, HP went all-in on OpenAI, and Amazon renegotiated with Anthropic.

5 min read
GuideAll SizesAutomation

Build vs. Buy: When Custom Automation Beats Off-the-Shelf

SaaS covers the standard 80% of every business. The 20% that's uniquely yours is where the hours leak. Here's the honest decision framework.

4 min read
GuideAll SizesAI Tools

AI Is Everywhere. Most Businesses Have Nothing to Show For It.

ChatGPT made most businesses faster typists, not automated operators. There's a difference between using AI and running it — and only one compounds.

3 min read
GuideAll SizesAI Tools

You're Not Behind on AI. You're Behind on Time.

You're not avoiding AI costs by waiting — you're paying in time. Three hours of daily admin at $75/hr is $4,500/month. Every week you wait compounds.

3 min read
GuideAll SizesOperations

The Connected Stack Framework: Four Layers of an Automated Business

Most businesses have the tools. Almost none have the layer that connects them. Here's the four-layer framework that separates manual ops from automated ops.

4 min read

Newsletter

Get the guides before everyone else.

New frameworks on automation, sales systems, and AI ops — written for operators, not consultants.

No spam. Unsubscribe anytime.

Reading about it only gets you so far.

The free live session is where you actually do it — accounts set up and real business workflows walked through end to end, in 90 minutes.